Synchronization

Sites are automatically synchronized by the cron system when they haven't been checked within the last hour. You can also trigger a manual sync at any time from the site details page.

NexaWP Manager syncs: WordPress version and update status, all installed plugins (version, activation status, available updates), all installed themes, user accounts (usernames, emails, roles), and general site information (name, URL, timezone, language).

Yes. All communications use HTTPS encryption and every request is authenticated with your unique 32-character API key. The API key is generated locally on your site and is never transmitted in plain text.

Large WordPress sites with many plugins or users may take longer to sync initially. NexaWP Manager automatically retries with increasing delays (45s → 60s → 90s). If the issue persists, check your server's PHP execution time limits.

This error indicates NexaWP Manager cannot reach your WordPress site's REST API. Common causes: permalinks not configured, security plugins blocking API access, restrictive .htaccess rules, or firewall blocking external API requests.

Ensure the NexaWP Connector plugin is installed and activated on your WordPress site. The plugin must be active to expose the required API endpoints. Also verify your WordPress version is 5.0 or higher.

Yes, from the "Updates" page: several sites at once, or one plugin across every site where it is outdated, with a prior backup if you wish. On a site page, "Update all" remains available.

NexaWP Manager handles component failures gracefully. If plugin sync fails but theme sync succeeds, your dashboard will still display updated theme information.

Your site may not have been synchronized since the changes were made. Click the "Sync" button on the site details page to fetch the latest data. Also check the "Last checked" timestamp.

NexaWP Connector is a protected plugin that cannot be disabled or deleted via NexaWP Manager. This protection ensures continuous connectivity. To remove it, you must do so directly from your WordPress admin.

Yes, for plugins available on WordPress.org, NexaWP Manager can fetch available versions and perform rollbacks. This feature is not available for premium plugins or those not hosted on WordPress.org.

This can occur when the update check returns incomplete data. Try syncing your site again, or check the plugin directly in your WordPress admin.

NexaWP Manager prevents deletion of the last administrator account to ensure you never lose admin access to your site. Assign another user as administrator before deleting the current account.

No. For security reasons, passwords are never transmitted or stored by NexaWP Manager. When creating users via the platform, passwords are sent directly to WordPress and never retained.

NexaWP Manager requires WordPress 5.0 or higher, as it relies on the REST API infrastructure introduced in that version. For optimal performance, we recommend the latest stable WordPress version.

Synchronization requests are lightweight and typically complete in seconds. The cron system includes delays between operations to prevent server overload. Site visitors will notice no performance impact.

From your NexaWP Manager dashboard, check your site's status indicator. A green "Active" status confirms successful connectivity. You can also verify the "Last checked" timestamp and review activity logs.