Privacy policy

NexaWP Manager places a high priority on protecting your privacy. This is why we have adopted common principles within our Privacy Policy.

NexaWP Manager, represented by Jean Remi Jeunet, headquartered at 85 route de Paris, 69210 Fleurieux sur l’Arbresle, is responsible for processing your personal data. This document aims to inform you about how we use and protect your personal data, as well as the reasons for processing it.

It applies uniformly to all services provided by NexaWP Manager, noting that additional information may be provided to you if necessary in the case of a specific order.

I. WHAT PERSONAL DATA DO WE PROCESS?

Data collection is limited to what is strictly necessary (data minimization principle). We collect and use only the personal data necessary within our activity to offer you personalized and quality products and services.

We may collect various categories of personal data from you, including:

Identification and contact information (Company, name, first name, postal and email address, phone number, fax number, gender, degree, position, and signature);
Information necessary for the shipping and management of your orders (Shipping address, billing address, VAT number, etc.);
Identification and authentication data, especially when using our services (technical logs, IT traces, security information, IP address);
Data related to interactions with us on our websites, applications, pages, social networks, during interviews and phone or video calls, and in emails.

We do not collect sensitive data. The data we use may be collected directly from you or obtained from the following sources to verify or enrich our databases:

Publications/databases made accessible by official authorities (Official Journal);
Service providers;
Third parties such as commercial information organizations in compliance with data protection regulations;
Websites/directories/databases/social media pages containing information you have made public or made public by third parties.

Additionally, each form indicates:

The purposes of collecting these data (objectives);
Whether these data are mandatory or optional for managing your request;
Who may view them (usually only your address, unless otherwise specified in the form when a transmission to a third party is necessary to manage your request);
Your IT and Liberties rights and how to exercise them with your Company.

II. SPECIFIC CASES OF DATA COLLECTION, INCLUDING INDIRECT COLLECTION

NexaWP Manager may collect information about you even if you are not a client. The list below (non-exhaustive) includes examples of categories of personal data collected by NexaWP Manager from non-clients, such as:

Prospects,
Order givers or beneficiaries in transactions with a client;
Employees of our service providers,
Partner distribution network.

III. WHY AND ON WHAT BASES DO WE USE YOUR PERSONAL DATA?

A. TO COMPLY WITH OUR LEGAL AND REGULATORY OBLIGATIONS

We use your personal data to fulfill various legal and regulatory obligations.

B. TO EXECUTE A CONTRACT WITH YOU OR PROVIDE YOU WITH PRE-CONTRACTUAL INFORMATION

We use your personal data to conclude and execute our services, including:

Providing you with information about our products and services;
Assisting you with your requests;
Managing the customer relationship, including:
Managing and executing products and services.

IV. TO WHOM MAY YOUR PERSONAL DATA BE DISCLOSED?

Personal data collected in the context of services offered by NexaWP Manager is processed according to secure protocols and allows NexaWP Manager to manage the data received in its computer applications.

To achieve the aforementioned purposes, we may disclose your personal data only to:

Service providers and subcontractors performing services on our behalf;
Independent agents, intermediaries,
Distribution network,
Business partners,
Financial, judicial, or state authorities, public bodies upon request, and within the limits permitted by regulation;
Certain regulated professions such as lawyers, notaries, auditors, bailiffs.

V. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We keep your personal data for the longest period necessary to comply with applicable legal and regulatory provisions or another period considering operational constraints. For customers, most information is kept for the duration of the contractual relationship and for 10 years after the end of the contractual relationship. For prospects, information is kept for 3 years from its collection or our last contact with you.

VI. WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

In accordance with applicable regulations, you have various rights, namely:

Right of access: you can obtain information about the processing of your personal data as well as a copy of these data.
Right to rectification: if you believe that your personal data is inaccurate or incomplete, you can request that these data be modified accordingly.
Right to erasure: you can request the deletion of your personal data within the limits permitted by regulation.
Right to restriction of processing: you can request the restriction of processing of your personal data.
Right to object: you can object to the processing of your personal data, for reasons related to your particular situation. You have an absolute right to object to the processing of your personal data for commercial prospecting purposes, including profiling related to this prospecting.
Right to data portability: when this right is applicable, you have the right for the personal data you have provided to be returned to you or, where technically possible, to be transferred to a third party;
Right to define directives concerning the retention, deletion, or communication of your personal data applicable after your death.
Right to withdraw your consent: if you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time.

To learn about the procedures for exercising the above rights, please visit our page on Processing your personal data. In accordance with applicable regulations, you have the right to lodge a complaint with the competent supervisory authority, such as the CNIL (Commission Nationale de l’Informatique et des Libertés) in France.

VII. HOW CAN YOU LEARN ABOUT CHANGES TO THIS PERSONAL DATA INFORMATION DOCUMENT?

In a constantly evolving technological world, we will regularly update this information document. We invite you to review the latest version of this document on our website and we will inform you of any substantial changes through our websites or usual communication channels.

VIII. HOW TO CONTACT US?

If you have any questions regarding the use of your personal data covered by this document, you can find the possible procedures on the page Processing your personal data.

IX. MISCELLANEOUS

Information on our cookie policy and IT security is available on our page on Processing your personal data.